An Introduction to ManageBac

You have questions, we have answers.

What is ManageBac?

ManageBac is the leading online learning platform for IB world schools.

ManageBac enables efficient curriculum planning, assessment and reporting, while eliminating paperwork and enhancing communication to parents and students.



Why should I choose ManageBac?

ManageBac is the trusted choice of over 1,300 leading IB schools and 4 in 5 IB Diploma students globally.

ManageBac provides coordinators, teachers, students and parents with a more efficient alternative to paper forms, Word docs on shared drives, and Excel spreadsheets. It is designed as a turnkey system to support effective implementation and management of the IB programmes.



What do I need to run ManageBac?

ManageBac is a web-based application that is hosted on our servers. All you need is an internet connection and a modern web browser with JavaScript enabled. We would recommend using Google Chrome for the best experience, but Safari 5, Internet Explorer 9 or Firefox 12 all work fine on Macs & PCs.



How much does ManageBac cost?

ManageBac is provided as an annual subscription service for $12 per Diploma student. For MYP and PYP, the cost varies with the total number of students, but you can try the service with a free 60-day trial.



In what languages is ManageBac available?

The ManageBac interface is provided in English, but it supports Unicode (UTF-8) formatting, which allows for input of international characters in all major languages.



Who is behind ManageBac?

ManageBac is a service provided by Faria Systems Inc., which was founded in 2007 by three former IB students at the University of Pennsylvania.

We develop solutions that enhance efficiency in education globally.



What is your relationship with the IB?

We have been granted two licenses by the International Baccalaureate (IB). The first license for the use of forms and curriculum and assessment information, and the second for our integration with IBIS to facilitate automated exam registration. We are not a subsidiary, employee or affiliate of the IB. To ensure a level playing field, the IB does not endorse any software companies, including ours.



What do you need from me to get setup?

Setting up ManageBac is quick and easy. There is no technical setup, and we can have you up and running in a few business hours. The main step is adding your student accounts - to do so, you will need a list of their first & last names and their email addresses (we can provide a work around if you do not have their email addresses on file).



How do I sign-up for ManageBac?

You can sign-up directly on our website here. You can also call us at +1 866 297 7022 (or any of the numbers below).



Where can I get additional help?

If you have support related questions, you can visit the Online Support section. If you have additional questions, please email us or call us at +1 866 297 7022.



What kind of support do you offer?

We guarantee a response by phone or email within a maximum of 24 hours, and during normal business hours we normally respond within several hours. We also provide online training sessions for coordinators and staff during the setup phase.



What language is ManageBac built on?

ManageBac was built on Ruby on Rails. It is proudly W3C compliant.



Where is ManageBac hosted?

ManageBac is hosted on the iWeb data center in Montreal, Canada. For more information, learn about our infrastructure.



Are my files backed up?

Yes, files are backed up in real-time on redundant RAID storage locally, and disk images are backed up daily at the data center. Records are also encrypted, and backed up off-site at a separate facility three times each week. For more information, learn about our infrastructure.



Can I export my information from ManageBac once it is in the system?

You can export student information directly using a series of PDF forms from the Handbook of Procedures, which we have licensed from the IB, or you can export individual data fields in Excel CSV format. You can also download all files submitted by your students.



How secure is ManageBac?

ManageBac is a password-protected system. It is not accessible to the general public. By default, all accounts have 256-bit SSL encryption enabled.

As a condition of our license with the IB, we undergo an annual security audit performed by the NCC group. Our full security and deployment policy is available on request.





  • Integrated Information Systems
    for International Education

  • Office Address

    Faria Systems Inc.
    548 Market St. #40438
    San Francisco, CA 94104
    USA

  • Taipei Branch Office
    2/F, No. 3, Lane 27
    Section 4, Ren'Ai Road
    Da'an District, Taipei 106
    Taiwan (R.O.C.)

  • Telephone

      +1 866 297 7022

      +44 208 133 7489


    E-mail

  •   +852 8175 8152

      +61 02 8006 2335